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I DELIVER THINGS

Hello, I'm Nicholas

As a Technical Program Manager, I apply a straightforward approach: focus on People, Product, and Process. I lead teams through challenges with a clear focus on objectives, a unified strategic direction, and a commitment to iterative improvements, ensuring technical and operational excellence. My role is about more than managing — it's about driving transformative changes and achieving substantial results in the tech landscape.

Nicholas Ng professional portrait

THIS IS ME

As a tech leader, I thrive on tackling complex operational challenges head-on. Whether modernizing platforms with DevOps and cloud, rolling out innovative data solutions, or launching new products, I assemble cross-functional teams to determine the objective, define the outcomes, and produce solutions.

We follow lean principles and implement best practices to optimize architectures and accelerate cycle times. I foster an environment of continuous improvement, implementing constant team feedback and evolving processes to deliver value. My teams are empowered to resolve inefficiencies and achieve high-velocity performance.

Those "a-ha" moments when we've leveled up our tech capabilities are incredibly energizing. Suddenly bottlenecks are resolved, insights are flowing, and we're fueling the business with reliable systems operating at scale. My enthusiasm lies in unlocking those performance wins and fostering an environment of acceleration. Let's amp up your technical engine together - I'll bring the passion for driving impactful change.

EDUCATION

University of California Berkeley 🐻

Bachelor of Arts - Economics

EXPERIENCE

Apple

senior program manager

Revolutionizing Data Management at Apple: Streamlining Sales and Enhancing Global Collaboration Facing significant challenges in data integration and …

Infrastructure Stakeholder Management Leadership

King Games

staff technical program manager

King Games Levels Up: Leading the Charge in Player Loyalty and Engagement Leading the launch of King Games’ inaugural loyalty program, I focused …

Agile Coaching Loyalty Programs Cross-functional Leadership

Rally Health

lead technical program manager

Transforming Healthcare at Rally Health: Leading Through Innovation and Resilience At Rally Health, my tenure was marked by transformative challenges …

Agile Methodologies DevOps Member Engagement

Box

cloud_done

staff technical program manager

Revamping Infrastructure: Pioneering Box.com’s Hardware Engineering Revolution Facing significant challenges with decentralized hardware design …

IMPACT 15% EFFICIENCY UP
Hardware Operations System Reliability Scalability

CONTACT

Looking for a leader who can navigate the complex terrain of modern software delivery? Drop me a message.